Posts in Category: Video Visitation

Using Securus Technologies in the Fight Against Drugs

It might come as a surprise for some that the war on drugs is actually taking place in the jail as well as the streets. There are many inmates who will tell you that they have an easier time getting drugs in jail than they ever did on the streets. My job as a corrections officer is making certain those inmates can not get their hands on those drugs. Up until now, we have only had a few resources at our disposal.


One of the most effective resources we have is the scanning checkpoints in the visitor center. Each person that comes into the jail has to go through a scanning process, but that device can only discover so much. We also do a physical search and pay very close attention to the interactions between the inmates and their guests.


Even if the inmates get the contraband passed the visitor center, we do surprise cell inspections that usually collect the majority of the drugs. That being said, these inmates are still very crafty at hiding things from us right in plain sight. Up until this year we have had to beef up our team in order to try and stay ahead of the problem, that was until Securus Technologies came to our prison and installed their call monitoring system.


Securus Technologies is already in over 2,600 jails around the country, and the CEO and all 1,000 employees of this Dallas-based company work towards the goal of making the world safer for us all. We started to monitor inmate calls and out of the gate heard calls referring to drugs in cells, inmates selling drugs, inmates using drugs, and how drugs got into the jail. Soon as we hear anything now, we have a team there to eradicate the trouble immediately.


Making A Huge Impact – Securus Technologies

At Securus Technologies, they care about their customers, and the public because they are the leader of the public safety field. They have decided to invite the public to their Dallas, TX complex to see what they are working on. The people will learn what it is, and why it is so important to the world as a whole. They also have launched a great technology that can help keep safety in correction facilities. It is called Video Visitations, and it is working extremely well.


With the Video Visitations, the correction facilities are finding that there is more safety in their units. They love that the prisoners are calmer when they can communicate with loved ones with the videos, and they can see and hear them. Since the customers are raving about the new technology, the company is very pleased that they could be of such assistance in such an important matter.


Securus Technologies is a company that can and will make the world a safer place for everyone. They are creating more and more technologies every week that are doing just that. They are working closely with the government in their correction facilities, while dealing with over a million inmates. They have many techniques that they use to instill the safety measures that are necessary to keep everyone safe. In the future, they intend to make the world a safer place. People should know that they will hear a lot more about this company in the future. They are definitely making a positive impact, and they will continue to do so because of their wonderful staff that wants to make a difference too.





Securus Technologies Helps To Prevent and Solve Crimes

On October 21, 2016, PR Newswire posted an article about the use of Securus Technologies software and investigative tools, through the eyes of its users.


First, a little background on Securus Technology. This is a company which offers a full line of civil and criminal justice technology solutions to law enforcement and correction agencies across North America. Their technology, according to customers, has helped to solve and prevent crimes, even by inmate to inmate, within their customer’s facilities.


Here are examples of how the company’s software and investigative tools have helped their customers.



  1. Use information from phone calls to secure a search warrant from a corrupt staff member. The staff member was arrested for trying to introduce contraband to their facilities.
  2. Monitor calls among inmates regarding alcohol use, drug selling and drugs in the facility.
  3. Use investigative tools that were provided by Securus, to give facility personnel the ability to conduct an investigation regarding harassment or potential threats to the facility and possibly the community.
  4. Securus’s LBS (local-based service) software services in concurrence with other law enforcement resources allowed a sheriff’s department the ability to recover well over a million dollars in illegal assets, drugs and money.


Though this is just a small sampling of the comments that were presented by the article, it is clear that the company’s investigative tools and service is not only important to the facilities they serve, it is also a service to protecting the public.


Comfort and Security

Securus Technologies is an information technology company based out of Dallas, Texas. The company is very interesting as it provides ample support and high-quality products to a niche customer base located within the American prison system. Customers of Securus Technologies tend to be incarcerated individuals currently serving time for past mistakes of the United States prison system itself, making Securus Technologies and unique and interesting company within its field. In order to promote some of the technology that has available Securus has opened a press release stating that they will push their video chat technology so that they can attract more customers to the program.



This program is in the form of a free downloadable application that is supported on both Android and Apple. Whenever an inmate wish to communicate with a loved one or a family member all they need to do is log into the application, find Reliable Wi-Fi connection, and then they’re able to seamlessly stream video chat with their family members on the outside. This new advanced technology allows inmates and their family members to avoid the long drawn-out and visitation processes that traditional forms have seen in the past. Family members cannot avoid long drives to prisons, as well as avoid the uncomfortable nature of mandatory security checks.


Since they aim to promote this technology for their there’s no doubt that Securus technologies will see an increase in their customer base within the next following months. This means that more customers equal more revenue and more money can be placed into things such as research and development. More products will become available for loyal customers is Securus Technologies, which is great news for anyone who is looking forward to continuing to work with these Information Technology experts.


Securus Technologies Field Specialist Climb To The Top With Prestigious Certification

World leader in prison technology and corrections monitoring Securus Technologies is excited to announce the recent certification received by nearly a dozen of their employees. Eleven field specialist employed by Securus Technologies were the recipients of an internationally recognized certification. The certification is recognized as one of the most prestigious of certifications and credentials offered through Building Industry Consulting Service International, or BICSI. Senior Vice President of Securus Technologies Danny de Hoyos believes that the training hie employees receive in the information and communication technology industry through BICSI is of the highest quality, making it easier for them to provide the best service to their corrections customers.


Established in 1986 as a for-profit prison technology and communications company, Securus Technologies has quickly established themselves as innovative industry leaders. Based in Dallas, Texas, Securus Technologies has offices located in Carrollton and Allen, Texas, as well as Atlanta, Georgia. Currently, Securus serves well over 3,400 government, law enforcement and corrections agencies. By providing reliable prison technology and corrections monitoring, Securus Technologies hopes to hep improve the lives of inmates, and hep make every community a bit safer.


Life for inmates can be difficult. Adjusting to a different lifestyle, and essentially being monitored during every second of your life can create stress and tension during a transition into prison. Having the tools to remain somewhat independent, as well as the ability to communicate with loved ones and family on the outside is important. Too often we take the simple things for granted. Having at toothbrush, being able to go to the store to grab a snack, and listening to our favorite tunes. Securus Technologies makes it possible for inmates to have access to items that would typically be restricted due to security reasons. By developing innovative technology solutions that match the requirements of correctional facilities security standards, the Dallas based technology company continues to improve the lives of inmates all over, one phone call, video call, or song at a time.


Securus Technologies: Changing Incarceration Experience

As the leading provider of civil and criminal justice solutions for public safety corrections, investigation and monitoring, Securus Technologies has declared that it will implement its Inmate Forms and Grievance application on ConnectUs and offer clients a better way to save time and money. Russell Roberts, Vice President of Marketing and Strategy for Securus emphasized that the company is committed to providing its clients with new technology and features. He stated that the Inmate Forms and Grievances application on ConnectUs is the way forward for customers looking for advanced and effective technologies.
Many correctional facilities use paper forms for inmates requests that include grievances, handbook acceptance forms, medical, sign up forms and others. Through the ConnectUs application, correctional officers will not spend valuable time distributing, routing, logging, responding, collecting, filling, storing and archiving forms. They will modestly create custom forms depending on the request and inmates will access them at ease. There is no printing involved and changes can be made easily.
Through ConnectUs application, common manual paperwork has been transformed to digital computerization. The ConnectUs application has made it easy to automate and process about 13.8 forms per month and per inmate making it easy for corrections officers to concentrate on safety and security of inmates. Self-services access to forms is the other benefit that inmates can enjoy from the advanced technology. Hence they can accept or appeal once they view the form status. Chief Kolitwenzew from Kankakee County III, accentuated that the ConnectUs application is easy use and access and will save more money spend on paperwork. This application indeed brings modernism that has been lacking in correctional facilities.
The ConnectUs Inmates Forms and Grievances application is the most advanced and feature friendly platform available and allows inmates to access diverse applications chosen by each correctional facility. Besides accessing new services in correctional facilities, this application dictates what inmates can access and at what time. This application also offers corrections staff opportunity to communicate efficiently with inmates and know their location through a computerized inmate bulletin board.
About Securus Technologies
Securus Technologies is located in Dallas, Texas and has been serving more than 3,450 public safety, law enforcement and corrections companies and over 1.2 million inmates across North America. Securus is a committed company providing the best emergency response, incident management, investigation, biometric analysis, communication, inmate self-service and monitoring products and services that are accessible to all.